Most solo business owners struggle with IT problems. When you work by yourself it can be very difficult to work out how to use software properly, and how to get help when your software or hardware isn’t working properly. This is especially frustrating for business owners who have come from a corporate world and are used to calling the IT help desk and handing over the problem.
So, what can you do when you are working on your own and you have no idea how to solve your IT issue? The three things I always recommend to my clients are Google, YouTube and Live Chat, and these generally result in positive outcomes. Continue Reading →